They did send me parts for the coffee machine, but they missed the mark with which parts to send. I wrote it down clean and clear that it didn’t have the parts for espresso-making, yet they sent me the parts for the drip coffee maker. Great.
Emailed them again, i took a photo of the manual which lists the parts, and circled the missing ones with thick red in Gimp so that they’d surely get it. Hope they will.
But it’s funny in a way.